Customer service is opened Mo-Fri 10-18:30 +370 5 214 2939

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Phone (Mon.-Fri. 10-18.30):  +370 5 214 2939
Mandatory Field

SHIPPING

Goods are delivered throughout Lithuania. When making an order, you can choose the most convenient shipping method. Delivery time is specified in every product card. For majority of the goods delivery time usually ranges from 1 to 3 business days.

  • Goods ordered before 10:00 on a working day are shipped the same day.
  • Goods ordered after 10:00 are shipped the next business day.
  • For instance, if a good with specified 1-3 working days delivery time is ordered on Monday 09:00, it will be delivered to you by Thursday; if a good is ordered on Monday at 15:00, it will be delivered by Friday.

AVAILABLE SHIPPING METHODS

Home delivery DPD

  • Cost of delivery: 4.99 € - parcel up to 9.99 kg; 9.99 € - parcel up to 44.99 kg; 14.99 € - parcel up to 45 kg
  • Parcels up to 30kg are delivered to Your door with an exception of large dimension parcels (e.g. large TVs). Parcels weighing more than 30kg are delivered to the first door. Parcel weighing over 30kg carry up the stairs is additionally chargeable service and costs 19,99€.
  • Carry up the stairs service is only provided for parcels weighing below 80kg. Price for service 20 €.  When carry up the stairs service is selected delivery may take 1-3 extra working days.

Delivery parcel terminals

  • Cost of delivery - 2.79 €.
  • Free delivery for products over 100 €.
  • DPD parcel terminal list    here
  • DPD maximum accepted dimensions of a parcel - 36cm x 43cm x 61cm. Weight of the parcel cannot exceed 31kg.
  • Omniva parcel terminal list   here.
  • OMNIVA maximum accepted dimensions of a parcel - 39cm x 38cm x 64cm. Weight of the parcel cannot exceed 30kg.

Delivery to the pick up point

  • Delivery to the pick up point is free of charge.
  • Pick up point address Kareivių g.12 Vilnius, I-V 10:00 - 18:30.


Instalation


Additional services are provided by demand. Please contact aptarnavimas@novastar.lt